When a person declines or is removed from the schedule, you usually need someone else for that role, so Services creates a needed position to make it easier to fill that spot. But some teams are more open-ended, like a Choir. You schedule the whole team and if some people can't make it, that's fine, you don't need someone else to take their place.
Today we released a new option for any team to prevent Services from creating a needed position when someone can't serve. This should ensure all team leaders have a consistent tally of how many spots are pending and need action.
To use this for your team, go to its setting page , and uncheck the new option!
Once this is unchecked, needed positions won't be created no matter how a person is marked as unavailable, including
When a scheduler removes someone from a plan
When a person's status changes to declined
Because they click decline
Because they blockout out a date that conflicts with a plan they've accepted
Because a scheduler imports a template, but a person had conflicts