Today we've released a major update to PCO Giving: an entirely new interface for your donors. It's fast. It's easy to use. It looks great on any device. There's no app to download and your donors don't even have to create an account or remember a password to use it.
Your church name and logo are now front and center so it's clearer to donors that they're donating to your church. The color palette has been made to be a little more "web neutral" (white background, blue links, black text, you know… craigslist but with some class). Since most people use their phone to donate, we've made sure the interface feels great on iPhones, iPads, and Android phones.
Password-less Donor Accounts
Donors can manage every aspect of their giving and they can do it with no setup, no user name, and no password to remember. All they need is an email address. Our goal was to try to make the process of giving as frictionless as possible whether they give regularly or spontaneously.
See the epilogue below for more info about password-less login. In the coming months we'll also release a way for donors to log into their account using a short code sent by text message.
Bank Transfers (ACH)
Donors can now add their checking or savings account as a payment method. Once ownership has been verified, they can use this new payment method for occasional or regular giving. ACH transfers are a lot cheaper to process, especially for large donations.
Now, donors can manage the recurring gifts they setup. Recurring gifts can also be put on hold indefinitely or until a specified date.
Donors can now save multiple payment methods they use to donate. These include debit cards, credit cards, and bank accounts. Credit and debit cards will have their expiration dates automatically updated once a new one is issued. If your church doesn't accept credit card donations, this payment method can be disabled on the admin side of PCO Giving.
If someone gave cash last month, a check last week, and used their debit card this week they'll still see an unbroken history of donations when (and if) they decide to log into their donor account. We think donors will love seeing their complete donation history in one place. Administrators will love that they don't have to merge giving records- if your church uses Giving exclusively, it all happens automatically.
- Split donations. UPDATE: Split donations has arrived!
- Statements. The end of the year is approaching quickly. We know many of you will need to issue an end-of-year statement come January so we're working hard to get this feature delivered.
Okay, that's it for now! Let us know what you think in the comments below!
Jeremy, Mo, Dustin, Shane, & both Dans